Last Updated: January 2025

At Sifutech, we respect and prioritize your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with our services.

By using our website or services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect the following types of information:

1.1 Personal Identification Information

• Name
• Email address
• Phone number
• Billing and shipping address

1.2 Payment Information

• Payment details such as credit/debit card information are collected through secure third-party payment gateways (e.g., Billplz) and are not stored on our servers.

1.3 Technical Information

• IP address
• Browser type and version
• Operating system
• Device type

1.4 Usage Data

• Pages visited on our website
• Time spent on our website
• Interaction data (e.g., clicks, searches)

2. How We Use Your Information

We use the collected information for the following purposes:

• To process and fulfill orders.
• To communicate with you about your orders, inquiries, or support requests.
• To improve our website, services, and customer experience.
• To send marketing and promotional emails (if you have opted in).
• To comply with legal obligations.

3. Sharing Your Information

We do not sell, rent, or share your personal information with third parties, except in the following cases:

• Service Providers: We share information with trusted third-party vendors, such as payment gateways (e.g., Billplz) and shipping partners, to process transactions and deliver products.
• Legal Compliance: If required by law, we may disclose your information to comply with legal obligations or protect our rights.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience.

4.1 What Are Cookies?

Cookies are small files stored on your device that help us understand how you interact with our website.

4.2 Types of Cookies We Use

• Essential Cookies: Required for website functionality (e.g., shopping cart).
• Analytics Cookies: Used to track website performance and improve user experience.

4.3 Managing Cookies

You can manage or disable cookies through your browser settings. However, this may affect certain features of our website.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy. Transactional data is retained for tax and legal compliance purposes. Marketing preferences can be updated or withdrawn at any time.

6. Data Security

We take appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, or loss.

• All payment transactions are encrypted using SSL technology.
• Access to personal data is restricted to authorized personnel only.

7. Your Rights

You have the following rights regarding your personal data:

• Access: Request access to the data we hold about you.
• Correction: Request corrections to inaccurate or incomplete data.
• Deletion: Request deletion of your data (subject to legal and contractual obligations).
• Data Portability: Request a copy of your data in a portable format.
• Withdraw Consent: Withdraw consent for marketing or data processing at any time.

To exercise your rights, please contact us at sales@sifutech.com.my.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites.

9. Updates to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and the “Last Updated” date will be revised accordingly.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Sifutech
Email: sales@sifutech.com.my
Phone: 019-9899590
Address: 104, Jalan Haji Razali, Kg Surau Haji Yaakob, 21400 Marang, Terengganu, Malaysia